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Accessibility Support & Statement

Click to view our detailed Accessibility Conformance Report (ACR).

Our Commitment

At Planbook Inc., we are committed to ensuring digital accessibility for all users, including people with disabilities. We believe everyone deserves equal access to information, tools, and support, and we strive to provide an inclusive, user-friendly experience across our website and services.

We continuously work to improve accessibility and usability for all users, regardless of ability, technology, or environment.

Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which provide widely recognized standards for making web content more accessible to individuals with a broad range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological conditions. This level of conformance ensures that content is perceivable, operable, understandable, and robust for people using various assistive technologies.

Accessibility Features

Our accessibility practices include:

  • Designing content with clear structure and consistent navigation, using headings, landmarks, and menus.
  • Providing text alternatives for meaningful images, including alt text and descriptive captions.
  • Ensuring sufficient color contrast, verified through WCAG Contrast Checker and manual review.
  • Supporting keyboard navigation with proper tab order, skip links, and visible focus indicators.
  • Testing compatibility with commonly used assistive technologies, such as VoiceOver.

Accessibility Support & Feedback

If you experience any difficulty accessing content or using features on our website, or if you have feedback on how we can improve accessibility, we encourage you to contact us. We are here to help and value your input.

Contact Information:

Email: support@planbook.com
Phone: (856) 386-2626
Support Hours: Monday–Friday, 8:00 AM – 4:00 PM (U.S. Eastern Time)

To help us assist you more effectively, please include:

  • The webpage URL or feature you are trying to access
  • A description of the issue or feedback
  • The device and assistive technology you are using (if applicable)

Ongoing Efforts & Limitations

Accessibility is an ongoing process, and we regularly evaluate and enhance our website to maintain and improve accessibility for all users. We value your feedback, which helps us prioritize improvements and address any issues promptly.

Technical Information

To ensure accessibility, we use a combination of automated and manual testing, including industry-standard tools such as WAVE, axe DevTools, WCAG Contrast Checker, and VoiceOver, along with other accessibility evaluation tools, as well as manual audits and usability testing.

For the best experience, we recommend using the latest version of your web browser and assistive technologies.

Third-Party Content

Some content or integrations on our site may be provided by third parties. While we strive to ensure accessibility across all areas of our website, we cannot guarantee the accessibility of third-party content. However, we encourage vendors to meet accessibility standards and welcome feedback regarding any issues encountered.